Privacy Policy

1. Who we are

This policy explains how GRBX Software Development Ltd (“GRBX”, “we”, “us”) handles personal information in connection with this website, grbx.dev, and when you contact us. We are a company registered in England and Wales (company number 17570329), with our registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. We are the data controller for the information described here.

Our products have their own privacy policies. If you use one of our products or apps, such as 4-Court, that product’s privacy policy, published on its own website, explains how your information is handled there.

2. Information we collect

We keep what we collect to a minimum.

• Server logs. When you visit this website, our servers automatically record technical information about the request: your IP address, browser user agent, the page requested, the referring page and the date and time.
• Emails you send us. If you email us, we receive your email address, name (if included) and anything you choose to tell us.

This website has no accounts, forms, analytics or advertising.

3. How we use your information

• Server logs are used to keep the website secure and running properly, for example to investigate errors or abuse. Our lawful basis is our legitimate interest in operating a secure website.
• Emails are used to respond to you and deal with your enquiry. Our lawful basis is our legitimate interest in responding to people who contact us, or taking steps at your request before entering into a contract.

We do not sell your information or use it for marketing without your consent.

4. Who we share it with

We use trusted service providers to host this website and our email. They process information only on our instructions and are bound to keep it secure. We may also disclose information if required by law.

5. Cookies

This website does not set any cookies and does not use analytics, tracking pixels or third-party scripts. Fonts, styles and images are all served from grbx.dev itself.

6. How long we keep it

• Server logs are deleted after 30 days.
• Emails are kept for as long as needed to deal with your enquiry and any follow-up, and are normally deleted within 2 years.

7. Security

The website is served only over encrypted connections (HTTPS), and access to our systems is restricted to people who need it.

8. Your rights

Under UK data protection law (the UK GDPR and the Data Protection Act 2018) you have the right to ask for a copy of your personal information, and to ask us to correct, delete or restrict it, or to object to how we use it. To make a request, email support@grbx.dev.

If you are unhappy with how we have handled your information, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

9. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed.

10. Contact us

For any questions about this policy or your information, email support@grbx.dev or write to us at our registered office address above.